Spanish recorded statements, delivered as a certified English transcript

When a claimant, witness or insured gives their statement in Spanish, the claim file still needs it in English. I listen to the Spanish recording and deliver a verbatim English transcript, with every speaker labeled and a Certificate of Accuracy, ready to attach to the file.

What you get

• A Word transcript in English, translated for meaning from the Spanish audio, with nothing summarized or left out.
• Every speaker identified by initials: the adjuster, the person giving the statement and any interpreter.
• Crosstalk, pauses and unclear passages marked in the text instead of guessed.
• A Certificate of Accuracy for the translation and transcription, dated and certified.
• Your company's own template or style, if you send it.

Recordings this is built for

Phone statements recorded by adjusters and investigators, often on a cell phone, with regional accents from Mexico, Central America, the Caribbean and South America. Statements taken through an interpreter, where both the interpreter and the speaker need to be labeled. Statements where the person switches between Spanish and English mid-sentence.

Turnaround and price

Standard delivery is 2 to 3 business days at $8.00 per audio minute. Rush, the next business day, is $10.00 per audio minute, subject to availability. A $50 minimum applies per file. If you also need the Spanish transcript alongside the English translation, both documents together are $11.50 per audio minute.

Common questions

Do I get the Spanish text too?

If you need it, yes. The Spanish transcript plus the English translation is $11.50 per audio minute. Most claim files only need the certified English transcript.

What if the statement used an interpreter?

The interpreter is labeled as a separate speaker. The English transcript reflects what was said in the recording, including the interpreter's renderings.

How do you handle words that cannot be understood?

They are marked in the transcript as unintelligible rather than guessed, so the file shows exactly what can and cannot be heard.

How fast is it?

2 to 3 business days as standard, or the next business day with rush.