Recorded statement transcription for adjusters, SIU and investigators

Recorded statements are evidence. A transcript that smooths over a pause, drops a filler or puts the wrong words in the wrong speaker's mouth can change how a claim reads. I transcribe recorded statements verbatim, label every speaker, and certify the result.

Who this is for

• Claims adjusters who take phone statements from claimants, insureds and witnesses.
• Special Investigations Units reviewing questionable claims.
• Independent investigation firms taking statements for carriers.
• Attorneys and paralegals who need a recorded statement in writing.

What the transcript looks like

A Word document headed with the name of the person giving the statement and the claim number. Each turn starts with the speaker's initials. Crosstalk, interruptions and unclear audio are marked in italics. The last page carries a Certificate of Accuracy. If your company has its own transcript template, I follow it.

English and Spanish

English statements are $2.25 per audio minute, delivered in 1 to 2 business days, or $3.25 for the same business day. Spanish statements are translated into a certified English transcript at $8.00 per audio minute, delivered in 2 to 3 business days. A $50 minimum applies per file, and agency or volume pricing is available on request.

Common questions

Do you sign confidentiality agreements?

Yes. Recordings and transcripts are handled confidentially, and I sign your confidentiality agreement or vendor paperwork on request.

Can you follow our transcript format?

Yes. Send your template or a sample transcript and I will match the header, speaker labels and certificate wording.

Is a W-9 available?

Yes, for your vendor setup. Each file is invoiced after delivery.

How do I send a recording?

Email the file, or a download link if it is large, with the claim number and the date you need it. I confirm receipt and the delivery time, usually within the hour during business hours.